Inconsistent. How does that word make you feel? Is your immediate reaction positive or negative? I ask because anytime my travels bring me across an organization, team, or a person who uses that phrase, it’s rarely in a positive light. You will likely agree: whenever there is a systemic practice of inconsistent behavior, it often […]

Operational Excellence is a matter of creatively working around constraints. It’s how most successful businesses stay… in business. Rarely, if ever, are there perfect quantities of anything – especially time. In fact, I have never known a professional who claims they have too much time. But when many business owners need to implement change or […]